(FAQs) – Liptocare

1. How do I place an order on Liptocare.com?

Simply visit liptocare.com, browse through the product categories, and click on “Buy Now” or “Add to Cart”. Proceed to checkout, enter your delivery details, and select your preferred payment method to place the order.

2. Do Liptocare products come with discreet packaging?

Yes, all orders from Liptocare are shipped in 100% discreet packaging. We value your privacy, and there is no branding or product information mentioned on the outer packaging.

3. Are Liptocare products reusable and safe?

Absolutely. All Liptocare intimate products, including reusable condoms and extenders, are made from medical-grade silicone and are thoroughly tested for durability, hygiene, and comfort.

4. How can I track my order?

Once your order is confirmed and shipped, you will receive a tracking link via email or SMS/WhatsApp. You can use this link to check the real-time status of your shipment.

5. What is the return or replacement policy?

Due to the intimate nature of our products, returns are not accepted once the packaging is opened. However, in case of any damages or wrong product received, you can request a replacement within 48 hours of delivery by contacting our customer support.

6. What payment methods are available?

We accept payments via Debit/Credit Cards, UPI, Net Banking, and Cash on Delivery (COD). COD is available for select pincodes and order values.

7. Is it safe to use Liptocare products regularly?

Yes, all our products are designed keeping hygiene and comfort in mind. They are body-safe, washable, and can be reused multiple times with proper care.

8. How can I get in touch with customer support?

You can contact us via email at support@liptocare.com or reach out to us through the contact form available on our website.

9. Do you offer discounts or coupon codes?

Yes, we frequently run promotional offers. You can check our homepage banners or subscribe to our newsletter to stay updated with the latest deals and exclusive coupon codes.

10. How soon will I receive my order?

Orders are usually shipped within 24–48 hours. Delivery typically takes 2–7 business days depending on your location.

Is there a minimum order value for purchases on Liptocare?

 there is no minimum order value to order. But we have the minimum order value of Rs 799 for Free shipping