Refund and Cancellation Policy

At Liptocare, your satisfaction is our priority. We understand that sometimes you may need to cancel an order or request a refund, and we aim to make this process as smooth and straightforward as possible.

Order Cancellation:
You can cancel your order before it is shipped by contacting our customer support team at support@liptocare.com or +91-8595069494. Once the order is shipped, cancellation is not possible, but you may request a return after delivery according to our Returns Policy.

Refund Eligibility:
Refunds are applicable for defective, damaged, or incorrect products delivered. To request a refund, please notify us within 7 days of receiving your order with valid proof such as photos. Returned products must be unused, unopened, and in original packaging unless faulty.

Refund Process:
After we receive and inspect the returned product, eligible refunds will be processed within 7-10 business days. Refunds will be credited back to your original payment method. Shipping charges are non-refundable except in cases of seller error.

Non-Refundable Items:
Certain products, such as personal hygiene items, may not be eligible for return or refund for health and safety reasons. Please check product descriptions carefully.

Contact Us:
For any questions related to refunds or cancellations, please reach out to us:

Liptocare E-COMMERCE SERVICES
Kasna G Block, Knowledge Park 1-Greater Noida, Greater Noida - 201310
Email: support@liptocare.com
Phone: +91-8595069494

We are committed to providing you with a hassle-free shopping experience and will assist you promptly